Returns / Cancellations


We know you’ll love our honey, and when taken according to the suggested directions, your taste buds will enjoy the flavour, texture and aroma of NutraBee™ products. Only organic and raw, unprocessed honey with all the enzymes and pollen intact can deliver the health benefits of real honey along with the health benefits of organic herbs. 

If you are not completely satisfied with your order of NutraBee™ products, simply return within 30 days for a full refund (minus shipping & handling charges).

If purchase was made at the NutraBee Honey Store in St.Catharines, please visit us during business hours and we will be happy to help you there. 


If cancelling within 12 hrs. of placing an order, you will receive a full refund.  If product has already been shipped, simply return the order within 24 hrs. of delivery to receive a refund minus shipping & handling charges.

If you have a return, please contact us at We will email you the return process.